Terms of service
Welcome to Aurelia. These Terms of Service govern your access to and use of our website and online store (the “Site”), operated by Aurelia (“we,” “us,” or “our”). By visiting our Site or purchasing something from us, you agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”).
Please read them carefully before using our website.
1. General Conditions
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By agreeing to these Terms, you confirm that you are at least 18 years old or have parental consent to use this Site.
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We reserve the right to refuse service to anyone, at any time, for any reason.
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You agree not to use our products for any illegal or unauthorized purpose and not to violate any laws in your jurisdiction, including copyright laws.
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Any breach or violation of these Terms may result in an immediate termination of your access to our services.
2. Products and Services
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All products displayed on our website are subject to availability.
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We make every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee perfect color accuracy on all screens.
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Prices and product descriptions are subject to change without notice.
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We reserve the right to discontinue any product at any time.
3. Pricing and Payment
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All prices listed are in EUR (or RON) and include VAT, unless otherwise specified.
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Payments are processed securely through Shopify’s payment partners. We accept major credit/debit cards and other available payment methods listed at checkout.
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By submitting payment information, you represent that you have the legal right to use the payment method provided.
4. Shipping and Delivery
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Orders are processed within 1–3 business days of confirmation.
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Delivery times may vary depending on the destination and courier service.
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We are not responsible for delays caused by courier companies, customs processes, or force majeure events.
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Shipping fees are displayed at checkout and are non-refundable, except in the case of defective or incorrect products.
5. Returns and Refunds
Our Refund Policy applies to all purchases made through our website.
Customers have the right to return products within 14 calendar days from delivery, in accordance with OUG 34/2014.
Returned items must be unused, unworn, and in their original packaging.
For full details, please review our Refund Policy.
6. Intellectual Property
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All content on this Site, including text, images, logos, graphics, and designs, is the property of Aurelia and protected under copyright and intellectual property laws.
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You may not reproduce, distribute, or use any part of this content without our written consent.
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The Aurelia name, logo, and brand identity are registered trademarks and may not be used without authorization.
7. Accuracy of Information
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We make every effort to ensure that product descriptions, pricing, and stock availability are accurate.
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However, errors may occasionally occur. In such cases, we reserve the right to correct any errors and cancel or update affected orders.
8. Third-Party Links
Our Site may include links to third-party websites. We are not responsible for the content, policies, or practices of these external sites. We recommend reviewing their privacy and terms policies before use.
9. Limitation of Liability
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Aurelia shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our Site or products.
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Our total liability for any claim related to our products or services shall not exceed the amount you paid for the specific product or service.
10. Governing Law
These Terms and any transactions made through our Site are governed by the laws of Romania and the European Union.
Any disputes will be resolved amicably or, if necessary, before the competent courts in Bucharest, Romania.
11. Changes to the Terms of Service
We reserve the right to update, modify, or replace any part of these Terms at any time. Updates will take effect immediately upon posting on this page.
It is your responsibility to check this page periodically for changes.
